Irish Family History Foundation
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Irish Family History Foundation

Irish Family History Foundation Subscription Online Registration and Payment System

Our Terms and Conditions

The www.rootsireland.ie website is run by the Irish Family History Foundation Ltd. (IFHF) on behalf of its county genealogy centre members on the island of Ireland. Before using or purchasing any IFHF or its member centres' products and services you must agree to the following terms and conditions that define your rights, responsibilities and benefits. This applies to any users of any of the IFHF or its member centres' datasets. By purchasing a subscription you agree to be bound by our Terms and Conditions. If you do not agree with any of these Terms, or if you have any objections to our Website Privacy Statement, you must not use the Service or Website.

Description of the Service

www.rootsireland.ie and the IFHF offers users access to use an index search of various Irish genealogical sources, including the largest database of Irish parish records in the world, and to view the available details of the records that have been extracted from these various original sources. Users can research their own Irish family history with the help of these extensive databases of Irish records.

Limited Use License

Users of the service must be individual paying subscribers. The different payment options offered will be published on our website at the time a subscription is taken out and the terms and conditions applying to such subscriptions or other services will be incorporated into these Terms. These terms and conditions currently relate to the purchase and use of a one-month, or six months or twelve months’ subscription to www.rootsireland.ie.

You must register with us to use the website. If you are under 18 do not register unless you have permission from your legal guardian to do so. We reserve the right to ask you to provide us with a copy of identification that will verify your age.

You must provide accurate, complete, up-to-date registration information. The account information we request is to help us prevent spam, fraud or abuse. Failure to do so will result in a breach of these Terms. You may not select or use the name of another person with the intent to impersonate that person; use the rights of another person without authorization; or use a name that is offensive to a reasonable person.

It is your responsibility to keep your personal information, including your email address and password, secure, accurate and up-to-date. You must notify us by email at enquiries@rootsireland.ie of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information.

You are responsible for maintaining the confidentiality of your password. You will never be required to reveal your password to member of staff of the IFHF or rootsireland.ie and you should never email us your password.

You are responsible for all usage or activity on the website using your login details and password. Distribution of your password to others for access to rootsireland.ie is expressly prohibited and shall constitute a breach of these Terms. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, at our sole discretion, and may be referred to the appropriate law enforcement agencies.

On completion of the registration and payment process you will have the ability to search our index and view records within the time period of your subscription only. You may use www.rootsireland.ie and its contents for your own personal, non-commercial use, i.e. to research your own family history. You cannot provide third parties with details of any of the records that you have paid to view, even if you provide them for free. Reasonable monthly limits have been set for users to allow them to access the index search and to view the details of records that relate to their family history.

You may access rootsireland.ie only personally with an individual browser (bots, crawlers, spiders, and other automatic access tools are prohibited); use graphics, information, data, editorial and any other content displayed on or accessible through the website ("content") only for personal or professional family history research, and download Content only as search results relevant to that research. For example, the download of the whole or material parts of any work or database is prohibited.

Corporate/library use

If you work for an organisation or company that carries out research for third parties using our records, you must not use a personal subscription. You can contact us to find out fees for corporate or professional access to the service.

Fair usage

We have a fair usage limit for subscribers, but we deliberately set it very high (1,000 views in 1 month; 7,000 views in 6 months; 15,000 views in 12 months. If you do manage to reach the limit, you will need to wait for the next calendar month of your subscription to start searching again (when your monthly limit is automatically reset).

Resale of a work or database or portion thereof, except as specific results relevant to specific research for an individual, is prohibited. Online or other republication of content is prohibited except as unique data elements that are part of a unique family history or genealogy.

Violation of this limited use license may result in immediate termination of your membership and may result in legal action against you. You may use the software provided on the service only while online and may not download, copy, reuse or distribute that software, except where it is clearly stated in connection with software that it is made available for offline use, and a license for such use is provided in connection with that software. Rootsireland.ie, the IFHF and its member centres retain title, ownership and all other rights and interests in and to all content, except as expressly set forth in these Terms.

Usage of the site does not imply any permanent benefit or warranty. Access to this site is at the discretion of the IFHF and its member centres. The IFHF may alter this agreement at any time. Check each time you use the site for changes to the agreement. Your continued use of the site after any change indicates your acceptance of that change. If you do not accept the change then do not use the site.

Ownership of Data

All material on the website (content) is owned, copyrighted or licensed by the IFHF and its member centres.

You are licensed to review, download, and print the content for your personal genealogical and family history research only. You may not publish material from this site in whole or in part in any electronic, print or other medium, except as unique elements that are part of a unique family history or genealogy. Violation of this license may result in immediate termination of your account/membership and may result in legal action for injunction, damages, or both.

The records and features of this website exist because the participating county genealogy centres have spent time and money to make them available online. These organizations own the intellectual property rights of the records and website features. You may use the content on the website for private and non-commercial purposes only. You may not use the records to create your own work (e.g. a database of records, an article, publication), copy or reproduce the records (either in whole or in part), or make available, share or publish them unless you have our permission in writing.

Purchasing a Subscription

In order to use the index search and to view the details of any records on www.rootsireland.ie you need to purchase a subscription. There are three subscriptions available, 1 month, 6 months and 12 months.

Any user who was registered on www.rootsireland.ie on or before 24.09.2014 will need to read the following information about the Pay Per View system here.

Pay Per View

If you have existing credits in your account purchased in the last 12 months under our previous service of Pay Per View credits (and our previous terms and conditions) you can continue to use them to search and view records on the site until they are used up. However, the Pay Per View service is being closed down and no further purchases of credits can be made commencing 24th September, 2014.

If you wish to use the Subscription Service we will facilitate you in converting the remaining Purchased Credits in your account against the value of any of the three subscriptions offered. However, on conversion of your paid credits into a Subscription your Pay Per View free search credits will also expire.

The Credits Conversion will work as shown in the following example when you select any of the three subscription options:

Credit conversion image
Credit conversion image

When you choose to use your Existing Purchased Credits towards purchasing a Subscription you are accepting that your previous contract with us under the Pay Per View system is null and void. Any remaining free search credits will not be carried over to the new Subscription service. You will not be able to return to the Pay Per View service once you have used your remaining credits towards purchasing a Subscription. However, any records that you have paid to view in the previous 24 months will still be available to you to view. These records will be deleted from your account 24 months from the date that you purchased them using the Pay Per View service as per the terms and conditions that were in effect when you purchased the credits.

Once you have used your credits towards paying for a subscription of your choice you will be accepting the terms and conditions of use of the site as they relate to the Subscription Service only.

All prices quoted are in Euro (€) GBP (£) and USD.

VAT at the current Irish rate is included in the price. We only offer VAT receipts to non-EU customers on personal purchases over €150, subject to a €25 administration fee.

Using the Site

Please consult our HELP section at http://www.rootsireland.ie/index.php?id=help0
You can view SAMPLES of records at http://www.rootsireland.ie/index.php?id=samplerecords.

Payments

You can pay using any of the credit or debit cards listed on the payments' page. All offers and products are subject to availability and the IFHF and its centres reserve the right to change prices without prior notification before, but not after, accepting your order. We undertake to honor any price (subject to product availability) quoted at the time the order was placed.

When making a payment you will be asked for your credit card or debit card details via Realex. When you place an order Realex will validate your card details. Payment may be declined for security reasons. If the transaction is not authorized you will be notified and invited to re-submit your details. The security measures built into this system are designed to protect the IFHF, its centres, and its customers from fraudulent transactions and to ensure that all its customers can use the facility with confidence.

Your subscription is not confirmed until the validation of your payment. At the same time you complete the online subscription process you will be sent a confirmation email recalling the details of your subscription and your subscription will then commence. It is recommended that you keep this email and/or print it out.

Once you have purchased a subscription you may use it to search the index and to view the details of any record that you find following a search.

Types of Subscription

You can avail of a Single Payment Subscription or Continuous Membership.

A single payment subscription will debit your card once for the period of the particular subscription you choose. When the term of the subscription ends you will need to renew the subscription yourself.

If you choose continuous membership you accept that your subscription will be automatically renewed from one period to the other and your credit/debit card will be charged based on the subscription package (annual, six monthly or monthly) you have chosen. Payment card charges should be processed within 24 hours after the subscription request has been submitted by you. In the case of yearly and six monthly subscriptions, you will be notified by email at least seven (7) calendar days before your subscription will end, asked to correct any information which has changed and given the opportunity to CANCEL of your renewal.

If your payment fails to process in the event that your card details have changed you will need to start a new subscription.

If you do not terminate your subscription as set out above the renewal of the subscription will take place automatically. The renewal of the subscription takes place subject to the Terms in force on the date of renewal including any change in price.

Each renewal of your subscription will be at the price that you were originally charged for that subscription when you subscribed unless otherwise stated or there is a change in the subscription price.

Subscription prices may be changed by www.rootsireland.ie and IFHF. Users will be provided with appropriate notice of any change in the subscription price on the website. If you do not wish to continue with your subscription due to the new price, you may opt out of renewal by logging in to your account and cancelling it. We may change prices or make special offers to groups or individuals from time to time.

Once your subscription has commenced you can immediately access the index and view records. Therefore you do not have any cancellation or withdrawal rights under S.I. No. 207/2001 - European Communities (Protection of Consumers in Respect of Contracts Made by Means of Distance Communication) Regulations, 2001.

For the duration of your subscription only you can save up to a maximum 100 records for further viewing in your online account. You can delete records or add records to this list as long as it does not exceed 100 records at any time. However, you need to print out or save to your own computer any records that you wish to view after your subscription is finished.

Refund Policy

If you purchase a subscription you can contact us and cancel the purchase within seven days of receipt of our confirmation email and we will happily give you a full refund as long as you have NOT used the index search or viewed any records. Refunds will be made to your credit/debit card only.

A subscription is valid for a fixed time period as shown on your confirmation email.

A subscription cannot be transferred to another customer's account.

A subscription can be used to view records on any of the IFHF participating centres' sites. Please see the Online Map for details of which centres are currently online. You can see exactly what records are currently available for the county/counties you are interested in searching under Online Sources on the homepage BEFORE you take out any subscription.

The IFHF or its member centres' will not be held responsible for any errors or omissions of the products and services it sells. While IFHF will seek to redress matters of grievance, refunds will be granted at the sole discretion of IFHF management.

Privacy Statement

All information will be treated in the strictest confidence. While we may contact you from time to time with offers likely to be of interest to you, it is Irish Family History Foundation policy not to disclose customers' details to any other organization. Please see our Privacy Statement for more information.

Liability Disclaimer

The information, products and services included on this website may include inaccuracies or typographical errors. Changes are periodically made to the information herein. The IFHF and its member centres provide all content "as is", and without any warranty of any kind, express or implied. We disclaim all warranties, express or implied, to the fullest extent permissible by law. We do not warrant that the functions on this site will be uninterrupted or problem free, that errors will be corrected or that this site or sites or the server(s) that make it available are free of viruses or other damaging materials.

While every possible care has been taken to ensure the accuracy of the material held on this database, www.rootsireland.ie and the Irish Family History Foundation cannot be held responsible for any errors or omissions.

Sample entries give you the opportunity to 'try before you buy'. Please note that while this database is extensive, we do not make any claim that it is exhaustive and cannot therefore guarantee the presence of specific records.

Please check the list of sources to see if the sources or parishes, denominations and timeframe that you are interested in searching have been computerized for any particular county. Additions and updates take place at regular intervals.

The IFHF and its member centres make no representations concerning the suitability, reliability or accuracy of the content or the service provided on the website for any purpose. We disclaim all warranties, expressed or implied, in connection with the content and the services provided, including conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no case will we be liable for any direct, indirect, punitive, special or other damages including, without limitation, lost or delay of use, lost profits, loss of data or any other damage in contract, tort, equity or any other legal theory, even if advised of the possibility thereof.

If you are dissatisfied with this website or any of the websites or any terms of their use, your sole remedy is to discontinue using it.

Every care has been taken to ensure that the information included is as accurate as possible. Although this information may be based on records which have legal status nothing contained in these databases has a standing in law; it is supplied purely as family research and any use made of it outside the immediate family depends entirely on the permission of the holders of copyright in the original records.

If you cannot locate the ancestors that you seek through your use of the website we would advise you that we offer professional research services via our individual member centres. Our researchers can determine which, if any, records relating to your ancestor can be located. If an ancestor is located further research can be commissioned.

Links

This website may link to other websites that the IFHF and its member centres believe may be of assistance to you in your genealogical research. These sites are not maintained or controlled by us and we are not responsible for their content. Although we make a good faith effort to link only to tasteful, appropriate sites, some may contain inappropriate or objectionable material. If you find such material while using the websites please notify us immediately.

These terms and conditions do not affect your statutory rights.

If you are dissatisfied with this website or any of the individual county genealogy centre websites or any terms of their use your sole remedy is to discontinue using it.

Trademarks

rootsireland.ie, rootsireland.org, Clann and the IFHF and any accompanying logos or designs are trademarks of the IFHF and its member centres. They may not be used without the express permission of the board of the Irish Family History Foundation.

Note: The IFHF and its centres reserve the right to amend the Terms and Conditions and Refund Policy at any time without notice to further protect you and improve the quality of our service. These Terms & Conditions and Privacy Policy are personal to you. You may not transfer your rights under this agreement to third party. Our Terms and Conditions subject to the laws of the Republic of Ireland.

Termination

If we decide to discontinue the Website or Service, or if you breach these Terms, we may suspend or terminate your access to the Website and Service.

Communications from www.rootsireland.ie/IFHF

If you agree we will send electronic mail to you for the purpose of informing you of changes or additions to the website or service, or of any related products and services. You may opt out of commercial advertising and marketing emails at any time by clicking the unsubscribe link at the end of each such email or by going to My Account and changing your email preferences. Please see our Website Privacy Statement for further information on how we manage and process your personal information.

Other

These Terms and any disputes arising out of or relating to these Terms, the Service or the Website (including contract, tort, statutory and other claims) shall, to the extent permitted by law, be governed by and construed in accordance with the laws of the Republic of Ireland and subject to jurisdiction by the Irish courts.

Any failure by us to enforce any term of these Terms shall not affect our right to require such performance at any subsequent time, nor shall the waiver by us of any breach by you of any provisions of these Terms be taken to be a waiver of the provision or provisions itself.

These Terms, including any terms, conditions and policies expressly referenced herein, shall constitute the complete understanding and agreement between you and us, and shall supersede and cancel any prior or contemporaneous understandings and agreements, except as expressly provided otherwise by rootsireland.ie/IFHF.