Irish Family History Foundation
Irish Family History Foundation

Irish Family History Foundation Online Registration and Payment System
Terms and Conditions

Before using or purchasing the Irish Family History Foundation's or its member centres' products and services you must agree to the following terms and conditions that define your rights, responsibilities and benefits. This applies to any users of any of the IFHF or its member centres' datasets. By using the index search on the www.rootsireland.ie website and/or paying to view search results or data on it you agree to be bound by our Terms and Conditions.

If you do not agree with our Terms and Conditions or Privacy Policy you must not use www.rootsireland.ie.

The terms and conditions covers registering to use the free search that is limited to 100 searches only, the purchase of credit, the use of and payment for the index search, and paying to view the details of any single record. In order to register you need to accept our terms and conditions.

Access to the Indexes

You must register with us to use the website. If you are under 18, do not register unless you have permission from your legal guardian to do so. We reserve the right to ask you to provide us with a copy of identification that will verify your age.

Please keep your log in details private at all times. You must keep your personal information accurate and up to date, including your email address.

On completion of the registration process you will have the ability to perform 100 single searches of the index on the site. You may only use www.rootsireland.ie and its contents for your own personal, non-commercial use, i.e. to research your own family history. You cannot provide third parties with details of any of the records that you have paid to view, even if you provide them for free.

Access will be limited at the discretion of the IFHF and its member centres.

There is no membership of the Irish Family History Foundation site or its individual centres' sites. Each search of the database and any single record are available on a pay to view basis only.

Usage of the site does not imply any permanent benefit or warranty. Access to this site is at the discretion of the IFHF and its member centres. The websites are owned and operated by the IFHF.

"You" or "your" means an adult user of the online research service (ORS) for itself, and you as parent or guardian for any minor who you allow to access the online research service, for whom you will be held strictly responsible. Your use of the ORS indicates that you are bound by this agreement with us. If you do not agree with any of these terms and conditions do not use the site.

The IFHF may alter this agreement at any time. Check each time you use the site for changes to the agreement. Your continued use of the site after any change indicates your acceptance of that change. If you do not accept the change do not use the site.

Ownership of Data

All material on the websites (content) is owned, copyrighted or licensed by IFHF and its member centres.

You are licensed to review, download, and print the content for your personal genealogical and family history research only. You may not publish material from this site in whole or in part in any electronic, print or other medium, except as unique elements that are part of a unique family history or genealogy. Violation of this license may result in immediate termination of your account/membership and may result in legal action for injunction, damages, or both.

The records and features of this website exist because the participating county genealogy centres have spent time and money to make them available online. These organizations own the intellectual property rights of the records and website features. You may use the content on the website for private and non-commercial purposes only. You may not use the records to create your own work (e.g. a database of records, an article, publication), copy or reproduce the records (either in whole or in part), or make available, share or publish them unless you have our permission in writing.

Access to the index of records requires that you register with the Irish Family History Foundation by providing your name, address and email details. There is no cost involved with registration.

Purchasing Credit

When you register you will be given 100 FREE search credits which will allow you to view 100 pages of search results for free. Once these are used up and you want to continue searching or to view full record details, you will have to purchase credits.

For a limited time, when you purchase credits, you will be able to view 1 page of search results for FREE for every credit that you purchase.

For example if you purchase 350 credits, you will be able to view 350 pages of search results for free.

To view a single page of search results, will either use up one of your free searches or it will cost you 1 credit.

Any user who was registered on www.rootsireland.ie on or before 18.03.2012 will need to purchase credits in order to perform searches of the index.

All prices quoted are in Euro (€).

Each time you do a search you are told how many records have been located matching your search criteria. Before displaying the results you have the opportunity to re-define or narrow the search, without displaying the results. If you decide to view the results they will be displayed in pages each containing a maximum of 10 records. One page of results costs 1 free search or 1 credit.

If you decide to view any single record's details it will cost 25 credits per record. Bulk buy options are also provided which will decrease the price of a single record.

The current purchase options are listed in the top up page under my account

View SAMPLES of records at http://www.rootsireland.ie/index.php?id=samplerecords.

You can pay using any of the credit or debit cards listed on the payments page. All offers and products are subject to availability and the IFHF and its centres reserve the right to change prices without prior notification before, but not after, accepting your order. We do, therefore, undertake to honor any price (subject to product availability) quoted at the time the order was placed. This online payment system is designed to significantly reduce processing times and offer immediate access (providing payment is approved) to the IFHF databases. It provides a secure, convenient and efficient method of payment for all of our customers and clients.

The online payment system is hosted by Realex

When making a payment you will be asked for your credit/debit card details via Realex. The IFHF and its member centres do not have access to your credit card information at any time. All money is paid to the Irish Family History Foundation.

When you place an order Realex will validate your credit card details. If payment is approved you will receive a confirmation message* by e-mail. Payment may be declined for security reasons. If the transaction is not authorized you will be notified and invited to re-submit your details. The security measures built into this system are designed to protect the IFHF, its centres, and its customers from fraudulent transactions and to ensure that all its customers can use the facility with confidence.

* Please note that this e-mail is a confirmation of receipt of order and not a contract agreement.

Once you have purchased credit you may use them to search the index and to view the details of any record that you find following a search.

You have access to your purchased records for 24 Months from the date and time of purchase. After 24 months if you view the record again you will be charged. We advise that you print out or transcribe the record details you have paid to view to avoid this happening.

Refund Policy

If you buy credit on our site you can contact us and cancel the purchase within seven days of receipt of our confirmation email and we will happily give you a full refund as long as you have not viewed any records. Refunds will be made to your credit/debit card only. A fee of €1.00 EURO will be charged for any single refund to cover the cost of credit/debit card processing fees and banking fees which we must pay on each transaction.

Credit is valid for a fixed time period of 12 months from the date of purchase. If you do not use them they will expire. You will be notified by email 1 month before your credit vouches are due to be expired.

Credit cannot be transferred to another customer's account.

Purchased credit can be used to view records on any of the IFHF participating centres' sites. Please see the Online Map for details which centres are currently online.

The IFHF or its member centres' will not be held responsible for any errors or omissions of the products and services it sells. While IFHF will seek to redress matters of grievance, refunds will be granted at the sole discretion of IFHF management.

Privacy Statement

All information will be treated in the strictest confidence. While we may contact you from time to time with offers likely to be of interest to you, it is Irish Family History Foundation policy not to disclose customers' details to any other organization.

Please see our Privacy Statement for more information.

Liability Disclaimer

The information, products and services included on this website may include inaccuracies or typographical errors. Changes are periodically made to the information herein. The IFHF and its member centres provide all content "as is", and without any warranty of any kind, express or implied. We disclaim all warranties, express or implied, to the fullest extent permissible by law. We do not warrant that the functions on this site will be uninterrupted or problem free, that errors will be corrected or that this site or sites or the server(s) that make it available are free of viruses or other damaging materials.

While every possible care has been taken to ensure the accuracy of the material held on this database, the Irish Family History Foundation cannot be held responsible for any errors or omissions. Sample entries give you the opportunity to 'try before you buy'. Please note that while this database is extensive, we do not make any claim that it is exhaustive and cannot therefore guarantee the presence of specific records. Please check the list of sources to see if the parish, denomination and years that you are interested in searching have been computerized for any particular county.

The IFHF and its member centres make no representations concerning the suitability, reliability or accuracy of the content or the service provided on the websites for any purpose. We disclaim all warranties, expressed or implied, in connection with the content and the services provided, including conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no case will we be liable for any direct, indirect, punitive, special or other damages including, without limitation, lost or delay of use, lost profits, loss of data or any other damage in contract, tort, equity or any other legal theory, even if advised of the possibility thereof.

If you are dissatisfied with this website or any of the websites or any terms of their use, your sole remedy is to discontinue using it.

The Irish Family History Foundation provides all content on this site without any warranty and reserves the right to terminate user access to the site.

Every care has been taken to ensure that the information included is as accurate as possible. Although this information may be based on records which have legal status nothing contained in these databases has a standing in law; it is supplied purely as family research and any use made of it outside the immediate family depends entirely on the permission of the holders of copyright in the original records.

If you cannot locate the ancestors that you seek through your use of the index search we would advise you that we offer professional research services via our individual member centres. Our researchers can determine which, if any, records relating to your ancestor can be located. If an ancestor is located further research can be commissioned.

Links

This website may link to other websites that the IFHF and its member centres believe may be of assistance to you in your genealogical research. These sites are not maintained or controlled by us and we are not responsible for their content. Although we make a good faith effort to link only to tasteful, appropriate sites, some may contain inappropriate or objectionable material. If you find such material while using the websites please notify us immediately.

These terms and conditions do not affect your statutory rights.

If you are dissatisfied with this website or any of the individual county genealogy centre websites or any terms of their use your sole remedy is to discontinue using it.

Trademarks

rootsireland.ie, rootsireland.org, the IFHF and any accompanying logos or designs are trademarks of the IFHF and its member centres. They may not be used without the express permission of the board of the Irish Family History Foundation.

Note: The IFHF and its centres reserve the right to amend our Terms and Conditions and Refund Policy at any time without notice to further protect you and improve the quality of our service. These Terms & Conditions and Privacy Policy are personal to you. You may not transfer your rights under this agreement to third party. Our Terms & Conditions subject to the laws of the Republic of Ireland.